HomeTerms & Conditions

Legal & Policies

Terms & Conditions

Please review these terms before browsing our Ayurvedic wellness catalogue, submitting health enquiries, or ordering Indisky Herbs products.

Effective Date: October 2026

Welcome to Indisky Herbs (“we,” “our,” or “us”). Indisky Herbs provides authentic traditional Ayurvedic wellness formulations, herbal tablets, and therapeutic oils. By visiting our website (indiskyherbs.com), browsing our product catalogue, submitting an enquiry, placing an order, or communicating with our team, you agree to be bound by these Terms and Conditions (“Terms”) along with our Privacy Policy. If you do not agree to these terms, please do not use this website or our services.

1. Acceptance & Eligibility

By accessing or using this website, you confirm that you are at least 18 years of age or accessing under the supervision of a parent or legal guardian who agrees to these Terms. You represent that you possess the legal capacity to enter into binding agreements under the Indian Contract Act, 1872, and will comply with all applicable local, national, and international laws.

If you submit information on behalf of another individual (for example, enquiring about dosage for a family member), you warrant that you have lawful permission to provide their information.

2. Nature of Website & Consultation Enquiries

This website serves as an informational catalogue and digital enquiry platform for Indisky Herbs. Visitors can explore detailed ingredient profiles, traditional Ayurvedic benefits, usage guidelines, and pricing for our proprietary formulations, and submit enquiries via interactive forms, phone, WhatsApp, or email.

Submitting an enquiry via our forms or popup dialogues initiates a direct consultation with our customer wellness team. We will review your query and reach out via phone call, WhatsApp, or email to provide dosage guidance, answer queries, and coordinate delivery requests.

3. Products, Formulations & Availability

Our catalogue features genuine Ayurvedic proprietary medicines and herbal supplements crafted using high-grade botanical extracts, including:

  • Hepasky Tablets: Formulated for liver health, detoxification, and digestive metabolic balance.
  • Immuncia Tablets: Formulated for immune defense and seasonal resistance.
  • Obesnia Tablets: Formulated for healthy weight management and lipid metabolism.
  • Vedartho Tablets: Formulated for joint flexibility, muscle ease, and musculoskeletal comfort.
  • Xtrasila Tablets: Formulated with purified Shilajit and revitalizing botanicals for stamina and vitality.
  • Xtramojo Herbal Oil: Traditional external massage oil crafted with potent botanicals for invigorating vitality.

While we make every effort to display product ingredients, dosages, packaging, and descriptions with complete accuracy, herbal and botanical preparations may exhibit natural variations in color, aroma, or texture across different seasonal harvest batches. We reserve the right to modify packaging, product formulations, or discontinue any product at any time without prior notice.

4. Pricing, Billing & Order Confirmation

All prices listed on the website are in Indian Rupees (INR) and include applicable taxes (GST) unless explicitly noted otherwise. Prices, offers, and discounts are subject to change without notice at our sole discretion.

Submitting an enquiry or placing a request through website forms does not constitute a legally binding contract of sale until verified and confirmed by an authorized representative of Indisky Herbs. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product unavailability, pricing errors, delivery address unserviceability, or suspected fraudulent activity.

5. Shipping, Delivery & Transit

Indisky Herbs delivers products to serviceable postal pin codes across India through reputable courier and express logistics partners.

  • Dispatch Time: Orders are typically processed, packed, and dispatched within 24 to 48 business hours after confirmation.
  • Estimated Delivery: Delivery timelines usually range from 3 to 7 business days, depending on the destination city, regional logistics, and transit conditions.
  • Tracking: Once your consignment is dispatched, tracking details will be communicated via SMS, WhatsApp, or email.
  • Risk of Loss: Title and risk of loss for products transfer to you once the package has been delivered by the courier partner to the address provided during confirmation.

6. Cancellations, Returns & Refund Policy

We take pride in delivering premium Ayurvedic wellness products with utmost safety and quality control:

  • Order Cancellations: You may cancel an order free of charge before it has been dispatched by calling our customer support at +91-8882514444 or emailing info@indiskyherbs.com. Once an order is handed over to the courier partner, cancellation is no longer possible.
  • Hygiene & Safety Policy for Herbal Consumables: Due to strict health, hygiene, and drug regulations governing Ayurvedic medicines and health supplements, we cannot accept returns or exchanges for opened, unsealed, or consumed products.
  • Damaged, Defective, or Incorrect Deliveries: If your package arrives physically damaged in transit, leaking, past its expiry date, or contains incorrect items, you must notify our customer care team within 48 hours of delivery. Please provide photographic evidence of the shipping box and inner packaging. Upon verification, we will immediately arrange a replacement dispatch or process a full refund to your original payment mode within 5 to 7 business days.

7. Medical & Ayurvedic Health Disclaimer

Important Health Information: All materials, blog articles, product information, and botanical descriptions on this website are provided strictly for general wellness knowledge, educational reference, and traditional Ayurvedic informational purposes.

  • Not a Substitute for Professional Medical Advice: Information provided on this website or in consultation calls does not constitute clinical medical diagnosis, personalized medical treatment, or prescription advice. It should never replace direct evaluation by a qualified medical doctor or registered Ayurvedic physician (BAMS).
  • Special Conditions: If you are pregnant, nursing, taking prescription pharmaceuticals, scheduled for surgery, or suffering from a chronic medical condition, always consult your physician before starting any herbal supplement or altering your healthcare regimen.
  • Discontinue Use in Case of Sensitivities: Natural botanical ingredients may occasionally cause individual sensitivities. In the event of any adverse reaction or discomfort, discontinue use immediately and seek professional medical attention.

8. Intellectual Property Rights

All materials on this website—including text, brand names, product names (Hepasky, Immuncia, Obesnia, Vedartho, Xtrasila, Xtramojo), logos, brand emblems, custom illustrations, photographs, packaging graphics, and code—are the exclusive intellectual property of Indisky Herbs or its licensors and are protected under Indian and international copyright and trademark laws.

You may view, download, or print excerpts from the website solely for personal, non-commercial use. You may not reproduce, adapt, republish, distribute, broadcast, frame, or sell any content without prior written permission from Indisky Herbs.

9. Acceptable Use & User Conduct

When using this website, you agree not to:

  • Submit false, misleading, abusive, or fraudulent information through enquiry forms or live chat.
  • Attempt to gain unauthorized access to our web servers, database infrastructure, or email systems.
  • Introduce viruses, worms, malware, or any technologically harmful scripts or code.
  • Use automated scrapers, spiders, or bots to harvest content, product images, or pricing without written consent.
  • Engage in any activity that impairs, overburdens, or disrupts the proper functioning of this website.

10. Warranties & Limitation of Liability

This website and all products, information, and services are provided on an “as is” and “as available” basis. Indisky Herbs makes no express or implied warranties, representations, or endorsements regarding website uptime, accuracy of information, or specific health outcomes resulting from product use.

To the fullest extent permitted by applicable Indian law, Indisky Herbs, its proprietors, employees, and associates shall not be liable for any indirect, incidental, punitive, or consequential damages resulting from website unavailability, delivery delays, or user misuse of products. In all circumstances, Indisky Herbs’ maximum aggregate liability shall not exceed the price paid by you for the specific product purchased.

11. Governing Law & Jurisdiction

These Terms and Conditions and any transactions conducted through this website shall be governed by, interpreted, and enforced in accordance with the substantive laws of India.

Any dispute, claim, or legal action arising out of or related to these Terms, our products, or your use of the website shall be subject to the exclusive jurisdiction of the competent courts situated in New Delhi, India.

12. Customer Support & Grievance Redressal

If you have any questions, clarifications, feedback, or grievance regarding these Terms or your product orders, please contact our dedicated support desk:

Quick Medicine Enquiry

Medicine & Dosage Enquiry

Need guidance on our herbal remedies, dosage, or order dispatch? Submit your enquiry below.